Privacy Policy

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ast Updated: February 9, 2025

CTX REI, LLC (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website www.ctxrei.com  (the “Site”), you agree to the terms of this policy.

Information We Collect:
We may collect personal information when you voluntarily provide it to us through the Site, including but not limited to:

• Your name, email address, phone number, and SMS contact details when you complete forms, subscribe to updates, or otherwise communicate with us.

How we use your information:

We use the information collected to:

• Respond to follow-up questions regarding buying or selling property.
• Provide you with the information, updates, or services you request.
• Improve our Site and enhance your experience.

Commitment to Protect Your Information:

We assure you that:

•  SMS opt-in or phone numbers for the SMS are not shared with any third party or affiliate company for marketing purposes.  
• Your phone and SMS information will only be used to fulfill requests you initiate or as explicitly consented by you.
•  You agreed to receive text messages and other communications from CTX REI, LLC in accordance with the Privacy Policy. You understand that messages and data rates may apply and that you can opt-out at any time by replying STOP to any message. By providing your phone number, you confirm that you have read and agree to the terms outlined in the Privacy Policy. 

Exceptions:
We may disclose your information if required by law or necessary to protect the rights, property, or safety of www.ctxrei.com, its users, or others.

Compliance Laws:
We adhere to all applicable data protection and privacy laws, including but not limited to:

• The General Data Protection Regulation (GDPR).
• The California Consumer Privacy Act (CCPA), if applicable.
• Other relevant local, state, and federal regulations.

Cookies and Tracking Technology:
We may use cookies or similar technologies to improve your experience on the Site. You can control or disable cookies through your browser settings. No personally identifiable information is stored in cookies.

Data Security:
We implement industry-standard security measures to protect your personal information, including your phone number and SMS details, from unauthorized access, disclosure, alteration, or destruction.

Your Rights:
Depending on your location, you may have the right to:

• Access or request a copy of your personal information.
• Request correction or deletion of your personal information.
• Opt-out of communications, including SMS messages, at any time.

If you wish to exercise these rights, contact us at hello@ctxrei.com

Children's Privacy: 

Our Site is not directed to children under the age of 13. We do not knowingly collect information from children. If you believe we have inadvertently collected personal information from a child, contact us immediately.

Changes to this Privacy Policy:

We may update this Privacy Policy periodically. Updates will be posted on this page, and the “Last Updated” date will reflect the latest version.

Contact Us:

For any questions or concerns about this Privacy Policy or our practices, please contact us at:

• Email: hello@ctxrei.com
• Mailing Address: 1713 Fort View Rd, Austin, TX 78704

By using our Site, you acknowledge and accept the terms of this Privacy Policy, including our assurances regarding phone number and SMS data protection.

SMS Terms & Conditions

1- SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from CTX REI, LLC , you may receive messages related to the following:

• Follow-up emails regarding commercial properties.
• Marking, Pricing, and Offers

Example: 

1. "Hello, this is a message regarding the property you visited at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from CTX REI at any time."  

2. "Hello, this is a message regarding our marketing and special price offers to [Property Address].  You can reply STOP to opt out of SMS messages from CTX REI at any time."

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [One] SMS message per week related to your [follow-up messages to property questions or marketing, pricing and offres].

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from McElroy Property Group in one of the following ways: 

• By consenting verbally to receive text messages from CTX REI, LLC
• By filling out an online form from www.ctxrei.com and checking the consent box to receive messages from CTX REI, LLC

6- Opt-Out Method:

You can opt-out of receiving SMS messages at any time by replying STOP. You will no longer receive messages from CTX REI, LLC. To opt back in at any time, reply START. Contact our office -  (512) 893-7353 

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at hello@ctxrei.com

Additional Options:

• If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

• Message and data rates may apply.
• You can opt-out at any time by texting "STOP."
• For assistance, text "HELP" or call our office at  (512) 893-7353.
• Message frequency may vary, with a maximum of one per week.